Refund Policy

We offer a 100% money-back guarantee during the first 24 hours of a new subscription. If you experience a service issue, please contact the support team first so we can try to resolve the problem.

• We are unable to resolve a qualifying service issue after reasonable troubleshooting.
• Our support team confirms that the reported problem cannot be fixed.

• The service delivered the requested access but you simply changed your mind.
• You decide not to use the subscription after purchase.
• The subscription no longer matches your personal preference after successful access was provided.
• You have already received a refund for a previous qualifying purchase and the request falls outside the current guarantee.
• The request is made after a Pay-Per-View event has ended.

• Eligible refunds are processed as soon as reasonably possible after review.
• We may first attempt to troubleshoot and resolve the reported service issue.
• No refund request will be accepted after 7 days from purchase.
• We reserve the right to reject requests that do not meet the refund conditions.

To request a refund, contact [email protected].